loader Loading... Please wait...
Menu
Cart

FAQ's

Where is TheBabySpot based?

TheBabySpot is based in Ballarat, Central Victoria.

 

How do I order again, but have forgotten my password or account details?

If you wish to order again, but can't remember for password, simply click this link Forgot your password or login details.

Then enter your email address that you entered during your previous order. An email will be sent, where you can reset your password, login and complete your order.

It is recommended that you reset your password to ensure account security.

 

Does TheBabySpot have a shop front?

At present TheBabySpot is an online business, who ships both Australia wide and Internationally (USA, Canada, UK, etc).

 

How do I estimate shipping for my order?

  1. Add all your items for your order to cart.
  2. Click the "Ëstimate Shipping and Tax" link on the "Cart" page (near the total).
  3. Then enter your Country, State and Postcode.
  4. Click "Ëstimate Shipping and Tax" button.

 

 

How long does shipping take?

Orders are typically shipped within 12-24hr once order is complete and payment has cleared.

For more information on estimated shipping times, please see the Shipping page

 

What if my item is damaged in transit?

Simply contact us at The Baby Spot within 7 days, then send an image via e-mail  to [email protected] or text 0408553880 of the damaged item and we will replace or refund your item.